LienSimple ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We collect information you provide directly: name, email address, and payment information when you create an account or subscribe. We also collect portfolio data you enter (certificate amounts, purchase dates, state information).

We automatically collect certain information when you visit: IP address, browser type, operating system, pages viewed, and usage patterns through Google Analytics (GA4).

2. How We Use Your Information

We use your information to: provide and maintain our tax lien tracking service, process transactions, send redemption alerts and account notifications, improve our platform, and comply with legal obligations.

We do not sell your personal information to third parties. Your portfolio data is yours and is only used to provide the tracking service you signed up for.

3. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Supabase for database hosting with encryption at rest and in transit. Payment processing is handled by Stripe — we never store full credit card numbers.

We retain your data for as long as your account is active. Upon account deletion, we delete your personal information within 30 days except where retention is required by law.

4. Cookies

We use essential cookies for authentication and service functionality. We use Google Analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings. See our Cookie Policy for details.

5. Third-Party Services

We use the following third-party services: Supabase (database and authentication), Stripe (payment processing), Google Analytics (usage analytics), and Resend (transactional email). Each service has its own privacy policy governing data handling.

6. Your Rights

You have the right to: access your personal data, correct inaccurate data, delete your account and associated data, export your portfolio data, and opt out of marketing communications. Contact us at support@liensimple.com to exercise these rights.

7. Contact

For privacy-related inquiries, contact us at support@liensimple.com or write to: Blueprint Creations, Privacy Team, support@liensimple.com.